Return Policy

Return Policy – Optra Hub

At Optra Hub, your satisfaction is our priority. If you are not completely happy with your purchase, you can request a return within 1–5 days of receiving your order.

Eligibility for Returns

  • Items must be unused, unwashed, and in their original packaging.

  • A valid proof of purchase (order ID or receipt) is required.

  • Returns are accepted only for items that are defective, damaged, or incorrectly delivered.

Return Process

  1. Contact us within 1–5 days of delivery at info.ankittaak@gmail.com or call +91 9258697452.

  2. Our team will verify your request and guide you through the return process.

  3. Once approved, you’ll receive instructions for returning the item.

  4. After we receive and inspect the product, your refund or replacement will be processed within 3–7 business days.

Non-Returnable Items

  • Products marked as Final Sale or Non-Returnable.

  • Items damaged due to misuse or negligence after delivery.

Refunds

Refunds will be issued to your original payment method after the returned item passes inspection.